Legal Framework
This Privacy Policy is governed by and complies with:
The Information Technology Act, 2000
The SPDI Rules, 2011
The Digital Personal Data Protection Act, 2023
Other applicable Indian laws and regulations
If you are accessing the Website from outside India, you consent to processing and storage of your data in India.
Personal Data We Collect
We collect only such personal data as is necessary for lawful business purposes.
A. Information Provided by You
When you fill contact forms, submit inquiries, or communicate with us:
Full Name
Email Address
Phone Number
Company/Organization Name
Project Requirements
Any information voluntarily submitted
B. Automatically Collected Data
When you visit our Website:
IP Address
Browser Type
Device Information
Pages Visited
Date & Time of Access
Referring URLs
Cookies and similar technologies
C. Sensitive Personal Data
We do not intentionally collect Sensitive Personal Data (such as passwords, financial data, biometric data, health data, etc.) through the Website.
If such information is shared voluntarily, it will be treated in accordance with applicable law.
Lawful Purpose of Processing
We process personal data only for legitimate and lawful purposes, including:
Responding to business inquiries
Providing consultancy and digital services
Communicating project-related updates
Sending service-related information
Improving website functionality
Ensuring security and fraud prevention
Complying with legal obligations
We do not process personal data for unrelated purposes without obtaining consent.
Consent
By submitting your personal data through our Website, you:
Provide free, specific, informed, and unambiguous consent
Acknowledge that data is being collected for lawful purposes
Have the right to withdraw consent at any time
To withdraw consent, email: info@redraytech.in
Withdrawal of consent may affect our ability to provide services.
Data Retention
We retain personal data only:
For as long as necessary to fulfill business purposes
To comply with legal or regulatory obligations
To resolve disputes
To enforce agreements
Data no longer required will be securely deleted or anonymized.
Data Sharing & Disclosure
We do not sell or rent personal data.
We may disclose data only:
To authorized employees or contractors under confidentiality obligations
To trusted service providers (hosting, IT, communication tools)
When required by law, court order, or government authority
To protect legal rights or prevent fraud
All third parties are contractually bound to maintain confidentiality and security.
Data Security Practices
In compliance with Rule 8 of the SPDI Rules, we implement reasonable security practices including:
Secure server infrastructure
SSL encryption (HTTPS)
Access control mechanisms
Password-protected systems
Regular monitoring and updates
Data minimization principles
While we implement reasonable safeguards, no digital system is completely secure.
Your Rights Under Indian Law
Under the DPDP Act, 2023, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of data (subject to legal obligations)
Withdraw consent
Grievance redressal
Nominate another individual in case of incapacity
Requests may be submitted to the Grievance Officer listed below.
Grievance Officer
In accordance with Rule 5(9) of the SPDI Rules and the DPDP Act:
Grievance Officer Name: Rakesh Soni
Designation: Grievance Officer
Email: rakesh@redraytech.in
Address: Raipur, Chhattisgarh, India
All grievances will be acknowledged within 48 hours and resolved within 30 days as required by law.
Cookies Policy
Our Website may use cookies for:
Improving user experience
Analytics
Website performance monitoring
Users may disable cookies through browser settings. Continued use of the Website implies consent to cookie usage.
Third-Party Links
The Website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices. Users are advised to review third-party privacy policies separately.
Cross-Border Data Transfer
If any data is transferred outside India (e.g., cloud hosting providers), such transfer shall comply with applicable Indian laws and government-notified restrictions under the DPDP Act.
Children's Data
Our services are intended for businesses and professionals. We do not knowingly collect data from individuals under 18 years of age.
Limitation of Liability
To the extent permitted by law, Red Ray Tech shall not be liable for:
Indirect or consequential damages
Unauthorized access beyond reasonable control
Third-party breaches
Users acknowledge inherent internet risks.
Policy Updates
We reserve the right to update this Privacy Policy. Changes will be posted on this page with the updated effective date.
Continued use of the Website after updates constitutes acceptance.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@redraytech.in
Phone: +91 96918 42361
Address: 307, Sunder Nagar, Raipur, Chhattisgarh